Twilio

{
  "id": "f4fe169a-cea3-4a0a-a2b3-40e79a7d3769",
  "slug": "twilio",
  "name": "Twilio",
  "vendor": "Twilio",
  "summary": "Cloud communications APIs including WhatsApp Business messaging.",
  "last_verified_at": "2026-09-28T15:40:17.960773+00:00",
  "capability_slugs": [
    "whatsapp-business-messaging"
  ],
  "fit_score": null,
  "fit_rationale": "Official Twilio material documents WhatsApp Business API messaging.",
  "pricing": {
    "unit": "message",
    "model": "WhatsApp messaging (Twilio fee)",
    "status": "SUPPORTED",
    "overage": null,
    "summary": "Twilio per-message fee; Meta template fees are extra and vary by country/category (UNKNOWN here).",
    "currency": "USD",
    "free_tier": null,
    "source_id": "1368e5a8-dccd-4a77-ba35-158ce4589009",
    "unit_cost": 0.005,
    "fetched_at": "2026-09-28T17:32:52.272+00:00",
    "contact_sales": false,
    "pricing_model": "usage",
    "unit_cost_max": null,
    "unit_cost_min": null,
    "unit_cost_usd": 0.005,
    "effective_from": null,
    "included_quota": null,
    "pricing_status": "LISTED",
    "source_excerpt": "dow, no charge for messages during the customer service window , volume discounts may apply = $0.00 $0.005 / message Twilio Fee = $0.00 Number of messages during the customer service window: 0 0 80,000+ Number of messages o",
    "base_fee_monthly": null,
    "minimum_commitment": null
  },
  "restrictions": [],
  "regions": null,
  "webhooks": null,
  "integration_routes": [],
  "evidence": [
    {
      "source_id": "1368e5a8-dccd-4a77-ba35-158ce4589009",
      "url": "https://www.twilio.com/en-us/whatsapp/pricing",
      "label": "Twilio WhatsApp Pricing",
      "kind": "vendor_pricing",
      "evidence_type": "DOCUMENTED_FACT",
      "last_verified_at": "2026-09-28T17:32:52.272+00:00",
      "fetched_at": "2026-09-28T17:32:52.272+00:00",
      "source_updated_at": "2026-09-28T17:14:15+00:00",
      "content_hash": "b47c2e8ce0a0943b207201fc8947d85c98c2282f41d674e29de9809e407e7881",
      "freshness": {
        "class": "pricing",
        "window_days": 7,
        "basis": "last_verified_at",
        "checked_at": "2026-09-28T17:32:52.272+00:00",
        "age_days": 23,
        "state": "STALE"
      }
    },
    {
      "source_id": "d09afd8a-b0e7-4299-9f46-beccbe09809c",
      "url": "https://www.twilio.com/en-us/blog/voice-ai-assistant-openai-realtime-api-node",
      "label": "Twilio: voice assistant with OpenAI Realtime API",
      "kind": "integration_docs",
      "evidence_type": "DOCUMENTED_FACT",
      "last_verified_at": null,
      "fetched_at": "2026-09-30T06:04:42.661273+00:00",
      "source_updated_at": null,
      "content_hash": "d15fdfb35d1996f877d08ad170d064baadb9e486755737dcff9e1d3144acf9c9",
      "freshness": {
        "class": "api_integration",
        "window_days": 30,
        "basis": "fetched_at",
        "checked_at": "2026-09-30T06:04:42.661273+00:00",
        "age_days": 21,
        "state": "FRESH"
      }
    }
  ],
  "claims": [
    {
      "id": "9f9404ff-f62d-4a45-b93a-41a00d200340",
      "field": "whatsapp_pricing",
      "statement": "Twilio states a $0.005 message handling fee for WhatsApp, plus applicable Meta template fees; page says pricing current as of August 2026.",
      "status": "SUPPORTED",
      "evidence_type": "DOCUMENTED_FACT",
      "source_id": "1368e5a8-dccd-4a77-ba35-158ce4589009",
      "verified_at": "2026-09-28T15:40:17.960773+00:00",
      "verified_by": "ABATODA source review 2026-09-28",
      "is_candidate": false,
      "extractor": null,
      "excerpt": null
    },
    {
      "id": "cd8bb167-f093-424c-a3d2-702ab9cbdd4c",
      "field": "price_mention",
      "statement": "Price stated on page: \"$0.005 / message Twilio\"",
      "status": "UNVERIFIED",
      "evidence_type": "DOCUMENTED_FACT",
      "source_id": "1368e5a8-dccd-4a77-ba35-158ce4589009",
      "verified_at": null,
      "verified_by": null,
      "is_candidate": true,
      "extractor": "abatoda:deterministic_extractor_v1",
      "excerpt": "dow, no charge for messages during the customer service window , volume discounts may apply = $0.00 $0.005 / message Twilio Fee = $0.00 Number of messages during the customer service window: 0 0 80,000+ Number of messages o"
    },
    {
      "id": "a30505de-1cd0-4155-bef7-53da012fe4af",
      "field": "price_mention",
      "statement": "Price stated on page: \"$0.005 per message Pay\"",
      "status": "UNVERIFIED",
      "evidence_type": "DOCUMENTED_FACT",
      "source_id": "1368e5a8-dccd-4a77-ba35-158ce4589009",
      "verified_at": null,
      "verified_by": null,
      "is_candidate": true,
      "extractor": "abatoda:deterministic_extractor_v1",
      "excerpt": "necap="round" stroke-linejoin="round"/> </svg> \"> Twilio’s message handling fee: $0.005 per message Pay Meta’s template fees for Marketing, Utility, Authentication, Support messages Utility and authentic"
    },
    {
      "id": "6eae5d02-08ea-4cef-84c9-8556ae7219cf",
      "field": "price_mention",
      "statement": "Price stated on page: \"$0.0034/message No\"",
      "status": "UNVERIFIED",
      "evidence_type": "DOCUMENTED_FACT",
      "source_id": "1368e5a8-dccd-4a77-ba35-158ce4589009",
      "verified_at": null,
      "verified_by": null,
      "is_candidate": true,
      "extractor": "abatoda:deterministic_extractor_v1",
      "excerpt": "r Marketing, Utility, Authentication, Support messages Utility and authentication messages start at $0.0034/message No Meta fee during customer service window for utility and free-from messages Start for free Pricing c"
    },
    {
      "id": "c9a58de9-56c4-461b-b417-745d93d669fe",
      "field": "price_mention",
      "statement": "Price stated on page: \"$0.0034 / message Meta\"",
      "status": "UNVERIFIED",
      "evidence_type": "DOCUMENTED_FACT",
      "source_id": "1368e5a8-dccd-4a77-ba35-158ce4589009",
      "verified_at": null,
      "verified_by": null,
      "is_candidate": true,
      "extractor": "abatoda:deterministic_extractor_v1",
      "excerpt": "ron Estimated monthly total $0.00 Reset calculator Utility Template $0.00 An icon of a down chevron $0.0034 / message Meta fee outside the customer service window, no charge for messages during the customer service window"
    },
    {
      "id": "171a59ad-802b-4b99-b6fc-75e5296a9961",
      "field": "price_mention",
      "statement": "Price stated on page: \"$0.001 per message will\"",
      "status": "UNVERIFIED",
      "evidence_type": "DOCUMENTED_FACT",
      "source_id": "1368e5a8-dccd-4a77-ba35-158ce4589009",
      "verified_at": null,
      "verified_by": null,
      "is_candidate": true,
      "extractor": "abatoda:deterministic_extractor_v1",
      "excerpt": "e without notice. Calculation does not include add-on features . A failed message processing fee of $0.001 per message will be applied only to messages that terminate in a "Failed" status. Add on: Messaging Engageme"
    },
    {
      "id": "90892799-6080-4260-a286-283ae17aea77",
      "field": "integration_mention",
      "statement": "Integration surface mentioned: \"SDKs\"",
      "status": "UNVERIFIED",
      "evidence_type": "DOCUMENTED_FACT",
      "source_id": "1368e5a8-dccd-4a77-ba35-158ce4589009",
      "verified_at": null,
      "verified_by": null,
      "is_candidate": true,
      "extractor": "abatoda:deterministic_extractor_v1",
      "excerpt": "Developers An icon of a plus symbol An icon of a minus symbol Developer resources Twilio Essentials SDKs CDP integrations Serverless Conversation SMTP Email API SMS API WhatsApp API Voice API Connections"
    }
  ],
  "unknowns": [
    "fit_score",
    "regions",
    "webhooks",
    "security_compliance"
  ],
  "sponsorship_disclosure": null
}